MESSA, E. A.; HORN, C. L.; LONGACRE, T. E.; OLENCHAK, F. R.; PENNEY, L. M. A case for competencies: Assessing the value of trait-based performance appraisal for non-faculty university employees. Education Policy Analysis Archives, [S. l.], v. 24, p. 51, 2016. DOI: 10.14507/epaa.24.2212. Disponível em: https://epaa.asu.edu/index.php/epaa/article/view/2212. Acesso em: 27 jun. 2022.