Performance Indicators

E. Raymond Hackett, Sarah D. Carrigan

Abstract


Measures of overall institutional performance were explored from a decision support perspective with twenty similar Carnegie Classification Baccalaureate II institutions. The study examined the usefulness of performance indicators in campus decision making following both a hypothesis testing and case study approach. Two conclusions were reached: first, that the performance measures most commonly cited in the literature as measures of institutional financial viability are of limited use for institution specific policy development; and second, that performance indicators are most effectively used within an institution specific, whole system framework.

Keywords


Case Studies; Decision Making; Educational Finance; Educational Indicators; Educational Policy; Evaluation Methods; Evaluation Utilization; Higher Education; Hypothesis Testing; Institutional Characteristics; Policy Formation

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