Próximo(s)

“Pesadelos” e “histórias de terror”: Experiências de profissionais do ensino superior ao navegar o programa de perdão de empréstimos por serviço público

Autores

  • Z. W. Taylor Georgia State University https://orcid.org/0000-0002-6085-2729
  • Elizabeth Rainey Fordham University https://orcid.org/0000-0001-9924-394X
  • Debra Carter The University of Kansas
  • Allison Maldonado Stanford University
  • Dana George The University of Alabama
  • Patrick Ziegler Earnest Financial
  • Karla University of Wisconsin–Madison

DOI:

https://doi.org/10.14507/epaa.34.9346

Palavras-chave:

financiamento, perdão de empréstimos, PSLF, serviço público, profissionais do ensino superior, empréstimos estudantis, estudantes universitários, dívida estudantil

Resumo

O programa de Perdão de Empréstimos por Serviço Público (PSLF, na sigla em inglês) ainda não foi investigado sob a perspectiva de mutuários que atuam no campo do ensino superior. Este estudo reúne as experiências de 30 profissionais do ensino superior em regime de tempo integral, provenientes de 26 instituições diferentes, que compartilharam suas vivências ao navegar pelo PSLF. Com base na teoria dos sistemas ecológicos de Bronfenbrenner (1979, 1994), os achados indicam que os mutuários enfrentaram dificuldades decorrentes da complexidade do programa e sofreram com comunicação insuficiente ou inexistente por parte do Departamento de Educação dos Estados Unidos, das administradoras de empréstimos e das instituições empregadoras. Em última instância, os participantes relataram sentir-se obrigados a buscar apoio fora dessas entidades para conseguir avançar no processo do PSLF. O artigo discute implicações para a pesquisa, as políticas públicas e a prática.

Downloads

Não há dados estatísticos.

Biografia do Autor

Z. W. Taylor, Georgia State University

Z. W. Taylor, PhD, is a project manager of student engagement at Georgia State University and the 2025 NASFAA Golden Quill Researcher of the Year award winner.

Elizabeth Rainey, Fordham University

Elizabeth Rainey, EdD, is the inaugural Vice Provost for Student Success at Fordham University, bringing over 22 years of higher education leadership experience—from roles at Loyola University New Orleans, Columbia University, and New York University—to advance student retention, first-year experience, and holistic student development.

Debra Carter, The University of Kansas

Debra Carter, EdD, serves as an enrollment analyst for The University of Kansas School of Professional Studies. With extensive experience in higher education Debra has dedicated her career to holistically supporting students as they face transition and change.

Allison Maldonado, Stanford University

Allison Maldonado, PhD, is a Scientific Grant Writer and Program Manager at Stanford University, where she supports multidisciplinary research initiatives and develops competitive grant proposals that advance the university’s scientific and institutional goals.

Dana George, The University of Alabama

Dana George, EdD, is the Business Engagement and Research Operations Manager for The University of Alabama at GulfQuest, where she leads research partnerships and serves as a liaison between academia, industry, and external stakeholders.

Patrick Ziegler, Earnest Financial

Patrick S. Ziegler is a Senior Account Executive for Campus Relations at Earnest, where he leads campus partnership sales and marketing for the company’s suite of private education loans. Based in the Albany, New York area, he is also an active volunteer with state and regional financial aid associations, supporting FAFSA completion events and financial aid outreach initiatives.

Karla, University of Wisconsin–Madison

Karla Weber Wandel, MS, is the Communications Manager for the Office of Student Financial Aid at the University of Wisconsin–Madison, where she has served for 18 years in roles advancing student support and financial aid communication. A Wisconsin native with a master’s degree in Communications and Public Relations from Purdue University, she also works nationally as a Satisfactory Academic Progress (SAP) consultant with John Burton Advocates for Youth (JBAY), helping institutions improve and simplify access to higher education.

Downloads

Publicado

2026-03-10

Como Citar

Taylor, Z. W., Rainey, E., Carter, D., Maldonado, A., George, D., Ziegler, P., & Karla. (2026). “Pesadelos” e “histórias de terror”: Experiências de profissionais do ensino superior ao navegar o programa de perdão de empréstimos por serviço público. Arquivos Analíticos De Políticas Educativas, 34. https://doi.org/10.14507/epaa.34.9346

Edição

v. 34 (2026)

Seção

Articles

Licença

Copyright (c) 2026 Z. W. Taylor, Elizabeth Rainey, Debra Carter, Allison Maldonado, Dana George, Patrick Ziegler, Karla Weber Wandel

Creative Commons License
Este trabalho está licenciado sob uma licença Creative Commons Attribution-ShareAlike 4.0 International License.