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School satisfaction and performance: Analysis of community college students integrated to high school

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DOI:

https://doi.org/10.14507/epaa.29.5731

Keywords:

educational management, school performance, professional education, student satisfaction

Abstract

Satisfaction with the school and the student's academic performance are fundamental aspects to be managed by educational institutions; however, little is evaluated as to how this relationship occurs. We verified how the satisfaction of students with professional education integrated with high school in the State education network of Recife, Brazil is related to school performance based on the Pernambuco Education Development Index (IDEPE). The research is exploratory-descriptive, being carried out through a face-to-face survey. We collected data from two school units and then compared it with the index analyzed. The results indicated that school students with better performance in the index, are more present. The services provided were also better evaluated by school participants with higher performance, indicating that satisfaction can positively result in the result of the index. This study contributes in a theoretical and practical way by revealing that although the structure is a relevant aspect for the evaluation of students, what most increases satisfaction and performance in school rates is a way in which the services offered by the institutions.

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Author Biographies

Mayara Andresa Pires da Silva, UFPE/PROPAD

Doutoranda em Administração pelo Programa de Pós-graduação em Administração da Universidade Federal de Pernambuco (PROPAD/UFPE). Realiza pesquisas em gestão de pessoas, desempenho organizacional, ageismo, envelhecimento e desenvolvimento de comptetência.

Jackeline Amantino de Andrade, UFPE/PROPAD

Doutora em Administração pelo Programa de Pós-graduação em Administração da Universidade Federal do Rio Grande do Sul (PPGA/UFRGS). Professora do Departamento de Ciências Administrativas da Universidade Federal de Pernambuco. Realiza pesquisas em administração pública, teoria ator-rede, redes, desempenho organizacional e trabalho infantil.

Nayade Kennedy Sales dos Santos, UFPE

Mestre em Administração pelo Programa de Pós-graduação em Administração da Universidade Federal de Pernambuco (PROPAD/UFPE)

Francisco Vicente Sales Melo, UFC

Pós-doutor em Administração pela Universidade Estadual do Ceará (UECE) e Doutor em Administração pelo Programa de Pós-graduação em Administração da Universidade Federal de Pernambuco (PROPAD/UFPE). Professor do Departamento de Administração da Universidade Federal do Ceará. Realiza pesquisas em comportamento humano, com ênfase no consumo.

Published

2021-09-06

How to Cite

Silva, M. A. P. da, Andrade, J. A. de, Sales dos Santos, N. K., & Melo, F. V. S. (2021). School satisfaction and performance: Analysis of community college students integrated to high school. Education Policy Analysis Archives, 29. https://doi.org/10.14507/epaa.29.5731

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